An Olive Backyard consumer discovered an odd serial quantity on her breadstick – and the chain paid up for the error.
In a latest video posted on TikTok, the consumer shared a photograph of one of many chain restaurant’s well-known limitless breadsticks. “Guys why is there letters on my Olive Backyard breadstick,” textual content throughout the display screen learn.
The picture confirmed a half-eaten breadstick with components of a serial quantity printed throughout it as if the TikTok consumer didn’t uncover the quantity till after they began consuming. The video went on to obtain over 4 million views after first being posted on November 17.
Many individuals have been fast to show to the feedback to precise their considerations or present an evidence for why there could be numerous numbers and letters printed on the breadstick.
“They’re from frozen baggage so the label should’ve like gotten on that one,” one commenter urged.
One other commenter, who claimed to be somebody who labored at Olive Backyard, wrote, “It’s from the plastic bag they arrive in, and after they sit within the freezer for some time, that may occur.”
The restaurant additionally left a remark telling TikToker to contact their customer support division instantly.
“We’re involved to see this. Are you able to please ship an e-mail to social@olivegarden.com together with your full identify and the placement you went to?” the remark learn.
Just a few days later, the consumer posted an replace on TikTok explaining what had occurred after they contacted the restaurant chain.
The publish was a screenshot of an e-mail from Olive Backyard sharing that the consumer acquired a $100 present card. “Thanks Olive Gardens,” the TikTok consumer wrote in an on-screen message.
The video acquired over 600,000 views, with many commenters explaining that the restaurant made the proper resolution in dealing with the scenario.
“Now that’s good service,” one commenter wrote whereas one other commenter agreed, writing, “Olive Backyard does NOTT playyy.”
The Impartial has reached out to Olive Backyard for remark.
Olive Backyard additionally responded to the viral publish asking for the shopper to contact them (Getty Photos)
This isn’t the primary time a restaurant has sparked considerations over a video on TikTok. In November, meals critic Keith Lee posted a video reviewing a sushi bar, however followers had seen that one thing was transferring in his meals.
Lee was reviewing FOB Sushi Bar in Seattle, Washington, when he applauded the “distinctive means” the meals was being ready. He then acquired into his automobile and started consuming a field of nigiri and sashimi whereas he rated it on a scale from one to 10.
On the 1:50 minute mark, nonetheless, he picked up a bit of sashimi along with his chopsticks, just for followers to level out what seemed to be a “worm” transferring on it simply seconds earlier than he put it in his mouth.
Sufficient followers commented on the meals, prompting the restaurant to concern a response. They posted their assertion on Instagram that learn: “The motion noticed within the fish could outcome from pure elasticity or the stress of chopsticks when utilized to its construction.”
“Rumors like this could hurt small companies, so we’re addressing it head-on. Thanks for trusting us and supporting FOB Sushi,” they captioned the publish.
The sushi restaurant has since closed indefinitely after Lee posted a follow-up video revealing that one other buyer was hospitalized after consuming FOB sushi’s meals.
“I don’t consider in tearing down any enterprise however on the similar time, folks’s well being are on the road. If any person’s saying they’re within the hospital and there’s one thing’s transferring in meals, I completely suppose there’s accountability that ought to be taken,” Lee stated.