Residence Depot has at all times kind of performed its personal factor as a big retailer.
Whereas different retailers could rent any outdated particular person to inventory cabinets or ring up purchases, Residence Depot tends to rent educated gross sales associates who’re educated in particular trades.
If you happen to need assistance discovering the precise bed room paint, for instance, there’s an individual for that. If you happen to’re being courageous and tackling a rest room rework by yourself, there are retailer associates who can information you towards the precise supplies.
Plus, the very nature of Residence Depot is that it is a retailer prospects have a tendency to want year-round. That is why Residence Depot maintains lengthy hours all year long, opening as early as 6 a.m. and shutting as late as 10 p.m.
It is that very consistency that prospects have come to depend on.
Many retailers shut their doorways to customers a number of occasions throughout the yr. It is fairly frequent, in actual fact, for shops to be closed on holidays that embrace Memorial Day, July 4th, and Labor Day.
Residence Depot, although, stays open virtually every single day of the yr. And a part of the reason being that the corporate prides itself on being perpetually obtainable to prospects.
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Nonetheless, Residence Depot does draw the road with two main holidays — Thanksgiving Day and Christmas Day.
These are the one two days throughout your complete calendar yr that Residence Depot will not welcome customers in.
It is the identical store-closure schedule Walmart sticks to, and it is one that customers could discover irritating, given that they are used to Residence Depot being open on a regular basis. However whereas some prospects could not prefer it, there is a cause behind it.
Closing twice a yr is smart for Residence Depot for a few causes.
First, the corporate maintains big shops, related in dimension to the Costco warehouses many purchasers discover spectacular however overwhelming.
It prices cash simply to maintain a retailer that giant operating for a day. And on condition that Thanksgiving and Christmas aren’t actually large home-improvement days, foot site visitors is prone to be minimal at these occasions.
It is simply not price the price of staying open for what might be solely a handful of shoppers.
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However Residence Depot additionally must maintain its gross sales associates joyful. These are not any outdated retail employees — they’re individuals who know their method round dwelling enchancment and particular merchandise.
Giving employees day off for these main holidays is crucial to retaining good staff.
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